Return, Refund & Cancellation Policy

Kumbh facilitates purchases of physical products offered as part of an internal company event. Each product should show its price, availability, seller, fulfilment method, and any product-specific return eligibility before checkout.

A buyer may request cancellation before fulfilment where the app or event rules allow it. Cancellation may not be possible after an item has been handed over, dispatched, or otherwise fulfilled.

Return eligibility may vary by product type and should be shown to the buyer before purchase where practical. Incorrect, damaged, or materially misdescribed items should be reported through Kumbh support within the applicable event return window.

Items that cannot reasonably be returned for hygiene, safety, personalization, or another valid reason should be clearly identified before purchase.

Approved refunds are returned through the original payment method or another lawful method supported by the event or payment provider.